Warranty Policy

Overview

At Panelsource, we stand behind the quality of the equipment we supply. Our goal is to provide durable trailers and shipping containers that meet practical performance standards.

This Warranty Policy outlines the coverage and limitations applicable to products purchased through our website.

Warranty Coverage

We offer a limited 30-day warranty on eligible products from the date of delivery.

This warranty covers:

  • Structural defects that affect normal use
  • Major functional issues present at the time of delivery
  • Manufacturing-related faults (where applicable)

What Is Not Covered

This warranty does not cover:

  • Normal wear and tear
  • Cosmetic damage (scratches, minor dents, surface rust)
  • Damage caused by misuse, overloading, or improper handling
  • Modifications or alterations made after delivery
  • Damage caused by environmental conditions or improper storage

Used Equipment Disclaimer

Some products may be sold as used or previously owned. These items may show signs of wear but are inspected before sale.

Unless otherwise stated, used equipment is sold as is, with limited warranty coverage as described above.

How to Make a Warranty Claim

To submit a warranty claim, please contact Panelsource within the 30-day warranty period and provide:

  • Your order number
  • A description of the issue
  • Photos or documentation showing the defect

Our team will review your claim and determine the appropriate resolution.

Resolution Options

If a claim is approved, Panelsource may offer one of the following:

  • Repair of the product (if applicable)
  • Replacement (subject to availability)
  • Partial or full refund, depending on the situation

All resolutions are handled on a case-by-case basis.

Important Notes

  • Warranty claims must be submitted within 30 days of delivery
  • Products must not be further damaged after the issue is identified
  • Panelsource reserves the right to inspect items before approving claims

Contact Us

If you have questions about warranty coverage or need assistance with a claim, please contact Panelsource. We’re here to help ensure a fair and straightforward resolution.